Prineta USA Online Reviews

Full-Service ATM Placement Reviews

Jennifer Stocker
Board of Directors, Rainbow Grocery
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I’m a business owner in San Francisco of a large and popular grocery store. After many attempts to obtain an ATM from a local credit union, I moved onto looking into an independent ATM companies not affiliated with any of the large corporate banks and I cam across Prineta. I emailed for a quote and they responded right away with the information I request and were very helpful in answering all my other questions, not to mention very patient with the process I had to go through. I selected the Full Service Option and am very pleased with it. Installation was a breeze and our technician is very kind and knows his stuff. The machine is a great small size too! So far I’ve had no problems with the machine or the service and my customers are using it and are pleased to have an ATM back in the store. All in all, a great experience. Thanks Prineta for being so professional and providing an excellent product and service. – Jennifer Stocker, Rainbow Grocery Cooperative, SF, CA
Gaylon Shockley
Regional Manager, Hampton Inn & Suites Green Hills
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As Regional Manager for Hampton Suites Green Hills in Nashville, TN, I can state from an insider position that the representatives and technicians at Prineta USA were of the highest caliber. The entire process, from planning to installation, went smoothly. Each person with whom I dealt was professional and helpful. There were some challenges in location for our ATM and they worked with us closely to solve these issues. Our full service ATM is a great amenity for our guests, most of whom are corporate travelers. I recommend this company with no hesitation to anyone wishing to add this extra touch to their customer service, no matter what the business.
Mary Hinken
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AMAZING company!! Very reliable in all ways they do and handle business. All of the employees are an absolute delight, hands down the best! We have a machine in our bar, Zoo Bar in downtown Kansas City. We are a cash only bar. If for any reason we need anything ie, more money, stuck card in wrong slot ( which is a total user error), paper jam, they always respond immediately and arrive to help. We are blessed to have such a great company provide the ATM so are patrons have access to cash in a safe secure environment. Thank you Prineta for being such a wonderful company to do business with!
David Moravek
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Prineta has been our ATM provider for over a year now and there as not been one single issue with anything. The machine has a 100% up time, the machine never runs out of paper, or money. The install was seemless and painless, the sales team is excellent to work with and the monthly service is perfect cash loading is perfect. When we decided on Prineta the account was super easy to get started. Our company is located in Colorado Springs Colorado and we are now wanting service in Chandler AZ and Portland OR. They have many options as far as service fees and plans. I highly recommend Prineta as your companies choice for ATM service. In my view you can’t get any better, so Thanks Prineta for being world class.
Bill Gauerke
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“Great Customer Service and Experience working with them! They were incredibly accommodating and wonderful at answering any and all questions.”
Jeremy Angotti
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Excellent service and professional work ethic from the techs, very happy with the service. 10/10 would recommend
Leisha Lewis
General Manager, Holiday Inn Express & Suites Lenexa – Overland Park Area
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Prineta is very easy to work with, installation was a breeze and we’ve had zero issues with the machine. Having an ATM that is no cost to my business, but a convenience to my guests, is the main reason we chose to have a free full-service ATM placement by Prineta. Very satisfied customer.
Bang Truong
Saigon Nho Cafe
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Prineta, is the best ATM provider around. They are very quick at your service. Conner Morton been very helpful since the day we spoke. It only took him 3 days to have 2 ATM place at our location. Other provider would estimate of a week or two. Not only so,but we are getting paid for using Prineta ATM. Conner,Saigon Nho Cafe appreciate for your wonderful job of getting us our ATM. Thank you.
Laura Gentry
Howard Johnson by Wyndham Williamsburg
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Everyone one was extremely helpful from contracting to installation! Our customers are also very happy with ATM access in the hotel.
Brian Stetson
Prohibited Art Tattoo & Gallery
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I had an ATM placed at my tattoo shop. Prineta quickly and clearly explained the process to me. Their selection of plans made it easy to get exactly the level of service I wanted for my business.
Ken Hausler
CBD Nation, Veteran Owned
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This is a great company with amazing customer service, Connor and Tanner are very helpful and good at what they do. I cannot say enough about the service we received and I will be recommending them to everyone I know.
Joseph Blume
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Prineta is outstanding for all atm installation and processing needs throughout the country. Conner and Amanda are highly professional and timely in solving all of your business needs.
Tonya Hritz
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Conner & Tanner has went above and beyond helping me get placed 2 ATM’s in the Kansas City Metro Area. Their equipment is top notch, and they are always willing to be at your location for a refill when the ATM gets low on cash or if a problem were to arise. I am currently in the process of using Prineta for other business locations. Why look for a company that is out of state to handle all your local needs. Thanks Prineta. You will always be my first choice on ATM placements
Kristy Salda
Owner, South Omaha's Finest Tequila Garage Bar
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We would like to thank Conner and Tanner with Prineta Payment Consulting for getting us our newest addition to the bar!
Jason Johnson
Owner, LaRocca's Pizza
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These guys are great, total pros!! Quick setup, excellent service. I highly recommend them as your ATM vendor.
Gregg Joyal
General Manager, AC Hotel Tucson Downtown
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Been very happy working with this company to provide ATM service for my guests. Gregg Joyal, AC Hotel Tucson Downtown
Toby Hillen
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We have their ATM in our bar. No issues, and the few minor ones they fixed right away. They maintain the ATM. Qick prmpt curyious service.
Damien Kirby
Owner, So Fresh N So Clean Barbershop
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I use Prineta Free full service placement for my barber shop in Killeen,TX. They provide phenomenal service. Always literally a call away.They provide rapid response to any questions or issues that arise. I would recommend there service to all small business.
Roxanne Clifton
The Red Balloon Bar & Grill
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James Holder
Stanfords and Sons Comedy Club
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Excellent setup and excellent service. I have worked with Conner and Tanner for a couple of months with a "static" installation of an ATM and a per basis installation of a temporary installation. They are both easy to work with, and very responsive to my often late night and off hours requests. They deserve the 5 stars they are getting. If you are vetting different companies to take care of your ATM needs, take a close look at this one, they have the personal touch.
Alex Frisbey
Curb Appeal Salon & Spa
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We got a free ATM placed and serviced in our Salon and Spa. The installation and delivery was pretty easy. Everyone is super helpful and we love the way it looks in our space. Highly recommend Prineta USA from one business to another.
Ron Beazer
United Airlines Flight Training Center Denver
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My workplace needed a free full placement of an ATM and I contacted several vendors seeking a contractual agreement and placement. After comparing Prineta with other vendors, we decided to go with Prineta because they met all the terms we needed for the agreement on our end. Once the agreement was in place, I was introduced to the local vendor who completed the installation and continues to service the ATM. The whole process was seamless and the machine and service has been great!
Daryl Waterhouse
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Prineta was very easy to work with and would highly recommend to anyone for their ATM needs. I was especially pleased with how quickly they were able to get an ATM placed at my store.
James Jones
James Brennan Financial LLC
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This company has far exceeded my expectations from the excellent customer service to the time it took to get everything setup! I found Prineta while searching for processing for an atm I owned. As someone who has used other processing companies in the past I expected the whole process to take a lot longer. They were polite, professional, responsive, and answered all questions I had. I would definitely recommend.
Ken Groth
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Prineta is very easy to work with. I highly recommend them to anyone needing an ATM in their store. We're especially pleased with how quickly they were able to get an ATM placed at my store; as well as their quick response customer service.
Sofia Sanin
Sol Cafe and Bakery
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Loved working with them. Installed ATM in my new business and everything is working great. Totally recommend.!!
Chris Scanziani
Hotel Arya, BW Premier Collection Miami
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Super friendly customer service. Speedy & easy set up. No problems with the machine & it looks great. Very happy with the new partnership with Prineta.
Dave McElligott
Superstition Mountain Museum, Apache Junction AZ
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Excellent service. we were looking for an ATM provider for our gift shop. Being a seasonal attraction, it was a little difficult to find someone that would work with us. Prineta was very helpful and were frequently checking in with us along the way. They provided us with a free ATM, processing and a low rate for our customers. Customer service response is fast. I recommend them highly. Dave Superstition Mountain Museum Apache Junction AZ
Nolan Butler
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Very professional and friendly staff and delivered as Promised. Quick response for any questions or requests.
Mick Rossler
The Tower Bar
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I had used a different ATM company (a very large company) for many years. I was never happy with them. They didn’t respond to phone calls and if anything went wrong, it was impossible to get them to fix it. It was a nightmare. Thankfully, I found Prineta!!! The customer service is exceptional!!! The service technician is very knowledgeable and we’ve never had a problem with the machine. He keeps an eye on the machine remotely and services it so discreetly I barely notice hei’s there. It’s so convenient and trouble free. It saves me a ton of headaches. I can’t recommend them highly enough. I have recommended Prineta to many other businesses.
Austen Regehr
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They make it very easy for you to get an ATM for your business. We did the 50/50 fee split option where the ATM is provided for you and then you are responsible to fill it with cash and it worked out great. Fee's were deposited on a regular basis and the reporting system they use was easy to navigate.

ATM Purchase & Processing Reviews

Joe Hartley
VFW Post 1988
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We had a great experience working with Prineta. They are definitely one stop shopping. We purchased the ATM, they programmed it, provided the processor, offered free delivery, and had everything ready in a matter of DAYS. We were in a crunch to get our ATM operational in a very short time frame, The Prineta team went above and beyond to meet our needs and I had my ATM on site and operational in a matter of days. I made an inquiry on their web site on a Monday and got am immediate response from their sales team, by Saturday the ATM was operational in our VFW Post Canteen in Florida. Purchasing our own ATM was a no brainer as we now keep 100% of the ATM Fees and we pay no fees for the ATM processing. This ATM will pay for itself in a matter of months. Thanks to the Prineta Team
Lily Hong
Village Convenience Store
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I purchased an ATM with processing with Prineta, and I am so glad I chose this company for my store in Boston. My previous ATM provider was so unreliable that I decided to switch. Prineta made the process so easy, and most importantly, kept in communication with me the whole time. Since this is my first time operating and purchasing a brand new ATM, they really made sure to answer all of my questions. I would definitely recommend Prineta to any business owner.
Dat Nguyen
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Amazing service and responsiveness by the team. I have worked with several other ATM companies and none were as upfront or responsive as this one.
Richard GuzInski
Ocean City Camping
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I spent six months looking for an ATM, when I found Prineta they responded immediately to all my questions, the ATM arrived with all software installed, plug and play ready!! When I had questions, Conner, responded with the right answers immediately!!! The machine looks and works GREAT!! 5 stars to Prineta and their staff!!!
Brad Lofland
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Prineta has been a great company to work with. Conner walked me through the purchase of my first ATM and has provided excellent customer service. I look forward to my next ATM purchases and continued processing with this company.
Woody DeBenedictis
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Staff is very responsive and has been very helpful in my first ATM purchase and providing processing for the ATM. I highly recommend using them.
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After about week of research, I settled on four companies worth pursuing. There are definitely more out there. I felt like I could spend weeks looking up different companies so I stopped my search at six and narrowed it down from there. I narrowed my results based on what their website said the services and fees were and then tried to call to gather more information. I was looking to compare the same stats across all the companies. These stats were as follows: how much surcharge fee do I get back, if I'm able to get any of the interchange, how much are they selling the Genmega G2500 for, if there is an online/mobile reporting/accounting service, installation/training service, tech support, how responsive customer service is, contracts. The four companies I settled on were: CORD Financial services, Prineta, ATM Depot, and Kahuna ATM Solutions (the service Cardtronics uses). The reason I am writing about only these four companies and not all six is because of a personal opinion. By this, I mean that the websites of the two other companies had some things on them that made me not want to do business with them. Things like really bad grammar and sketchy reviews that look fake and were written by the same person. I will let others judge them and decide to use them if they so choose so I am not mentioning their names here. This post is only meant to outline the stats mentioned in the first paragraph. After two emails and two calls, CORD never got back to me. After two emails and one call, Kahuna never got back to me. To me, this speaks volumes on what the company's customer service is like and what I can expect of the timeliness in getting problems fixed. If were to have an issue with my ATM or processing, I would hope the company is able to respond quickly. ATM Depot offers 100% surcharge back plus .10-.15 cents back on each transaction. Pricing for the Genmega G2500 is $2,185.00 and includes 8.0 color screen, electronic lock, 1000 note removable cassette, EMV card reader, and delivery. Installation and training is $350. There is a wireless modem option for purchase at $149 plus $10/month for service or lease at $17/month. There is an online and mobile accounting and transaction reporting service offered. It seemed decent and good enough. Tech service and customer service also seemed good and reliable. A big downside for me is the contract they wanted me to sign. After reading the entire contract sent to me, I found that ATM Depot wanted a three year term. I was looking for a company that didn't require any contracts. ATM Depot also requires insurance on each machine. All in all, ATM Depot can be a solid choice. Prineta offers 100% surcharge back. If the ATM operator averages less than 50 transactions per machine per month, then there is a .50c/transaction fee. So basically just make sure your machine is averaging more than 50 transactions per month. Pricing for the Genmega G2500 is $2,199.00 and includes 8.0 color screen, electronic Lock, 1000 note removable cassette, EMV card reader, and delivery. Installation is up to the operator. Prineta has a nationwide network of technicians available to help install and train. I've found the cost of one of these technicians to be between $100-250. You could also hire a handyman to install it for $50-100 and then learn from the included manual or call Prineta for a walk through. The wireless modem option is $225 plus $10/month to purchase or $20/month to lease. They offer a good onine and mobile option for transaction reporting and accounting. They also offer text/email notifications for low cash or error codes. Their customer service is great and responsive. Tech support is free over the phone or they can call a technician for you. Prineta does not require any contracts to be signed. I hope this sheds some light on a couple companies as well as maybe condense some information in one place. I would like to see other companies listed here comparing the same stats I used. A lot of these companies have different services so it could be a good idea to mention extra services at the end of the post just so we can all compare apples to apples and then look at the whipped cream on top.
Mandi Macias
Holt Ajo Shell Gas Station
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We purchased an ATM with processing from this company. The installation was fast and easy and our technician was kind and patient. All the questions we have had were answered promptly. I highly recommend this company. Holt Ajo Shell Ajo, AZ
Shabaz Khan
Shabaz Khan
Carniceria Garcia
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Prineta is the best ATM provider around. What makes this company great are the employees. One individual in particular is Amanda Luchento! She has been amazing to work with for all of my ATM solutions. She is quick, efficient, knowledgeable, helpful, honest, and always goes above and beyond. Keep up the great work. I will continue to be a loyal customer. Thank You.

Payment Services Reviews

Matt Elling
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Fantastic follow through! I run an alternative lending company and was searching for an ACH processor. After searching for the right processor on my own and getting denied everywhere, I found Prineta. They were able to find me the RIGHT processor for my business needs and most importantly APPROVED. Every step of the way they walked me through the application process and were extremely thorough. This is a GREAT company to work with. I highly recommend Prineta to any business looking for processing.
Gus Fernandez
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Even being a new client, Prineta was able to turn around 800 executive black $5 predominated universal prepaid MasterCard cards in 3 business days. We did the order on Thursday and received the cards on the next Tuesday. As the marketing agency putting on SquareEspanol in Miami, Houston, Los Angeles and San Francisco, the cards were critical for the success our event and @Prineta came up huge for us.

Company Testimonials

Prineta Recommendation Letter Scan

“Prineta, LLC has been a processing client and buyer of ATM terminal equipment with our organization since 2016. There volume of business and ATM purchases are impressive. 

Within our company’s terminal processing portfolio, Prineta is one of the highest rated organizations with rapid growth and continuous expansion. Prineta has been impressive with new business development and operations on a nationwide scale. This is an organization that prides themselves with great attention to detail in an industry that demands high end detail financial performance daily. 

A truly outstanding organization that’s second to none among our client base. Prineta delivers customer satisfaction for the ultimate financial and hardware experience to its clients in a very demanding industry. They offer ATM processing services with a variety of the top ATM processing organizations in the US today. 

As one of our fastest growing companies we are privileged to provided services for, Prineta has also show their sincere interest in the ATM community with personal involvement and continued education. As attendees to each of the two National Trade Conferences annually, ATMIA and The National ATM Council are very pleased to have this organization as members. 

By attending these important annual events and workshops, Prineta’s organization continues to expand their knowledge of our industry with networking opportunities and keeps abreast of the newest manufacture technologies and card holder end user technologies as these develop. 
I highly recommend Prineta for professional services in a very demanding industry and as a team of dedicated industry professionals. “