ATM Purchase – Buy Your Own ATM Program

Prineta is one of the largest master dealers/distributors of GenMega and Hyosung ATMs in North America. We sell new ATMs at wholesale cost, offering the most competitive prices in the country. All ATMs come equipped with EMV chip card reader and an electronic lock. All ATMs are configured and programmed before shipping — unlike other ATM companies, our pre-programmed ATMs are ready for operation right out of the box. All ATM purchases include free transaction processing service — there’s absolutely no cost at any time, no processing contract and no hidden fees or monthly minimums and the best part – you keep 100% of the surcharge revenue. Prices updated monthly — call 1-800-951-9533 or contact us via our website contact form to get an accurate price quote.

We are an authorized GenMega and Hyosung nationwide master dealer and distributor

ATM Purchase Frequently Asked Questions

The standalone ATMs you see on this page cost anywhere from $2000-$2800 for the basic setup, listed above. Prices are updated monthly so prices vary, please contact us via our contact form or at 1-800-951-9533 to get an accurate price quote.

For those wanting upgraded features such as: larger cash cassette (2000, 4000, 6000 or 8000 note cassette), bigger screen (up to 12″ and touchscreen features), upgraded Kaba Mas lock, lighted topper, video topper etc.. the cost of the ATM can rise up to $7,000.

The basic ATM setup includes:

  • Pre-programmed
  • Free transaction processing
  • 1000-note removable cash cassette
  • Electronic lock
  • EMV card reader

While this is the “basic” setup, it really isn’t basic at all as many of these features listed are upgraded features.

Yes. All of the ATMs we sell include express shipping with lift-gate service at no additional cost. Many companies do not include shipping in the price, and for those that do, many of them require you to get the machine off the truck.

The ATM usually takes 5-10 business days to ship, but there are some variables to consider:

  • Payment with ACH takes 1-2 days for electronic funds transfer to take place.
  • Payment with check will require waiting for check to arrive in mail and check to clear.
  • Customer must complete a few documents so we can set them up as a new ATM operator and so we have the information we need to program the ATM. It usually takes customers a day or two (sometimes up to a week) to complete these documents.
  • 5-10 business days to ship.

All ATMs come with a one year manufacturer’s parts warranty. GenMega ATMs come with two-year parts warranty. If a part ever breaks or needs replacing, you can send the part back to the manufacturer and get a replacement part at no cost.

While it is exceedingly rare to have problems with new machines, problems nevertheless do occur. If this happens the first thing to do call Prineta immediately and explain the problem including any error codes on the ATM’s screen. We may be able to fix the problem over the phone by walking you through the resetting process. If the problem requires more than a simple fix a technician will need to be dispatched to correct the issue. All parts are covered for 1 year. In some cases the technicians service fees may not be covered under the warranty.

Keep in mind that the installation of the ATM is separate from the programming. Prineta will program/configure the ATM before it is even shipped out, so the hard part is over and it’s ready for operation right when it arrives. The “installation” refers to the bolting/securing of the ATM to the floor. It’s basically just putting four anchor bolts in the ground, like securing a safe. Prineta used to include installation with all ATM purchases, adding-in the cost involved with having our technician bolt the machine down. After having continuous requests from customers to ‘opt-out’ of the install and do it themselves for a lower cost, we decided to lower the cost and leave the install up to the customer.

So here are your options:

  1. Do It Yourself (Free)
  2. No Installation (Free)
  3. Hire a Contractor/Handyman
  4. Hire a Prineta ATM Technician

Many handy merchants we sell ATMs to choose to install ATM themselves and save money. Others have the ATM installed by one of their staff, maintenance personnel or a friend.

For detailed instructions for the physical installation of the ATM and to get an idea if it’s something you can do, check out our ATM Installation Guide.

All Prineta ATM customers have access to technical phone support. You can simply call our tech hotline and troubleshoot with a certified ATM technician over the phone. With newer ATMs, many of the problems you would encounter are simple fixes

Rates vary by technician, but generally a technician charges hourly, around $100 per hour. Some charge a service charge also. A standard service charge is $50 per visit. We also have ATM service packages available in which Prineta would receive a small portion of the surcharge revenue per transaction in exchange for maintenance coverage. With this ATM Maintenance Program you’ll be able to call the local technician directly and get on-site support at no additional cost. For more information about this ATM maintenance/service package, contact us.

Most customers read through our ATM cash loading guide which explains how to operate and replenish cash in the ATM. Aside from this, just simply call our support hotline while you’re on-site with the ATM and a technician can briefly walk you through every step of the process for maintaining your ATM including replenishing your cash and navigating the user menus. There is no separate additional charge for the training.

We highly recommend an ATM purchase for smaller, individually owned ‘mom-and-pop’ businesses.

If you have a very busy/high-traffic establishment, we are happy to sell you an ATM, but be forewarned that maintaining the ATM will take quite a bit of cash and dedication. It is like having a pet; it needs food and water regularly. Loading it all the time can sometimes be an inconvenience for those who are regularly very busy at work. That is why many of the larger businesses prefer the free ATM placement option or the 50-50 deal, but the choice is yours.

With an ATM purchase, you make 100% of the surcharge fee paid by the ATM users and you can set the surcharge fee to whatever you want.

Your monthly revenue will depend on 2 factors:

  • What the ATM surcharge fee is set at.
  • How many people will use the ATM every month.

If you set the surcharge to $3.25 (the average for the hotel and lodging industry) and process 300 transactions per month, then you would earn about $1000 per month in surcharge revenue. Most good locations can make their original investment back in three to six months. Not a bad investment if you are willing to put in the time loading the cash.

Yes. In fact that’s not uncommon. Our processing is still free. HOWEVER in order to process with us, your ATM must follow these guidelines:
1: It must be EMV capable 
2: Its software must be up to date 
3: You must have the master password for it. 
(To check if the password you have is the master one, try logging in with it and act as if you are going to change your password. If you’re unable to access changing the master password, then you do not have it and need to obtain it before processing with us.)
How to Determine Operator/Service/Master Password
There is no processing fee. You keep 100% of your surcharge. 
We collect interchange, which is about 10 cents on the back end. This is an agreement between us and the banks. Neither you or the customer will see this 10c, nor will you be charged 10c anywhere at any time. You will collect full surcharge and never experience any fees. 
You will need to have your own router for the ATM if you don’t have a dedicated phone line or Ethernet capabilities. More information can be sent on that if you’re interested. 
We can deliver to your location without issue (although residential location may require a fee) but getting someone to install might be a challenge. 
With just bolting we usually tell customers if they are going to own an ATM business, learning to bolt is an important thing to learn and there are videos we can direct you to if need be. If you’re still set on someone else bolting, we suggest calling a handyman as they may be the cheapest route. 
No, unfortunately not. Depending on location, there are either contracts, surcharge fees, or both. Canada has free processing with a contract. The US Territories have both a contract and a small amount of surcharge taken from each transaction. These are non negotiable. 
Yes. You will have access to daily reporting and be able to see transaction histories and current updates on your ATM. 
If you have questions beyond those answered here about the ATM business, consider the Chad Otsuji ATM Genius Training Program (as we do not provide assistance for people wanting to start an ATM business beyond help with purchasing a machine and setting up processing).

Why should I buy an ATM from Prineta?

We’re a Recommended ATM Vendor/Provider
Prineta has been selected as the recommended ATM provider by Fit Small Business, an independent organization which does rigorous market research and evaluation sales and services companies in the US for the benefit of small business owners.

Better Business Bureau
Prineta maintains the prestigious A+ rating with the Better Business Bureau.

Positive Online Customer Reviews
Prineta has a number of positive reviews and feedback from ATM purchase customers online, see our reviews on Google or read them here.

To put it briefly, many other ATM companies cut corners. When buying an ATM most people just focus on the upfront price, and try to get the lowest cost machine out there. Therefore many companies respond by selling ATMs to the customer with the bare minimum and most basic features — ones they wouldn’t even want themselves if they were the ones using, refilling, repairing and operating the ATM. We look at it this way:

We sell you the ATM we would want to buy.  

Cash Cassette
All Prineta ATMs come default with 1000-note removable cash cassette. Many other companies will still sell the ATM with the downgraded non-removable cassette which is fixed in the dispenser making it more difficult to load cash in. On top of this, they’ll also often sell the ATM with a 800-note cash cassette, holding fewer bills and limiting the customer if they want to load more bills in the ATM.

Electronic Lock
Another example is how ATMs sold by Prineta always come with an electronic “e-lock”. This is a feature which makes it easy getting in the ATM, just entering a 6-digit combo. It also makes it easier changing the vault password if needed because of employee changes for example. Many other companies will include a basic dial lock which is troublesome, takes longer to open and difficult to change the combination on.

Another extreme example is how some companies will even still sell an ATM without an EMV chip card reader even though the EMV liability shift has already taken place. While ATMs are not technically required to have an EMV card reader, the ATM operator usually understands that their cash in the ATM is at risk if any fraudulent transactions from non-EMV cards occur.  The unsuspecting customer doesn’t realize they are liable to pay for fraudulent transactions until it’s too late. Some other companies will sell the customer an ATM with an EMV card reader but then set up the merchant with processing that isn’t even EMV certified, thus incapable of processing cards with EMV chip cards (regardless of having an EMV card reader on the ATM or not).

The transaction processing provided by other companies is also inadequate a lot of times. Many companies will sell the ATM at a lower price but require the merchant to sign a lengthy 5-10 year ATM processing contract, locking them in, no matter how bad the service.

Other companies who sell ATMs with processing often keep $0.50 of the surcharge fee per transaction for “network access” or other bogus reasons without offering anything of value in return. Some may not keep a portion of the surcharge but require that the ATM perform a certain number of transactions every month or they get charged a monthly minimum fee. With Prineta, there are no extra charges, no hidden fees, and you keep the entire surcharge revenue.

Prineta has the most extensive nationwide networks of ATM technicians of any ATM company out there. We likely employ an ATM technician who lives or services the area where the ATM will be placed. If you ever need the ATM serviced you can rest assured you selected a company that has you covered. Not only maintenance or repair, but we have cash loaders who can service your area also. If you ever get tired of refilling the ATM and want to have someone else do it for you, Prineta can assign a cash loader to your ATM.

Prineta representatives attend ATM industry conferences such as ATMIA and National ATM Council (NAC) every year to ensure we’re up to date on all the important news and latest updates concerning the ATM industry. Don’t get stuck with an ATM company that’s out of the loop.

Meet Your ATM Sales Representative:

Curious who is going to be helping you with the ATM purchase before you even inquire?

Meet Danielle, our ATM Purchase & Processing Manager. 

After you contact us and inquire about buying an ATM you will be contacted by Danielle!

If you’re interested in buying an ATM, feel free to call our office at 800-951-9533 and ask to be transferred to Danielle, or simply fill out the contact form below!

Picture of Danielle Clayton

Employee Spotlight: Danielle Clayton

If you call Prineta and want to speak with someone about buying an ATM and operating it yourself with our ATM transaction processing, you’ll likely be working with Danielle Clayton. Danielle is an ATM Purchase & Processing Manager at Prineta USA and works with clients on getting ATMs ordered, shipped,

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ATM Purchase & Processing Reviews

Joe Hartley
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We had a great experience working with Prineta. They are definitely one stop shopping. We purchased the ATM, they programmed it, provided the processor, offered free delivery, and had everything ready in a matter of DAYS. We were in a crunch to get our ATM operational in a very short time frame, The Prineta team went above and beyond to meet our needs and I had my ATM on site and operational in a matter of days. I made an inquiry on their web site on a Monday and got am immediate response from their sales team, by Saturday the ATM was operational in our VFW Post Canteen in Florida. Purchasing our own ATM was a no brainer as we now keep 100% of the ATM Fees and we pay no fees for the ATM processing. This ATM will pay for itself in a matter of months. Thanks to the Prineta Team
Lily Hong
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I purchased an ATM with processing with Prineta, and I am so glad I chose this company for my store in Boston. My previous ATM provider was so unreliable that I decided to switch. Prineta made the process so easy, and most importantly, kept in communication with me the whole time. Since this is my first time operating and purchasing a brand new ATM, they really made sure to answer all of my questions. I would definitely recommend Prineta to any business owner.
Dat Nguyen
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Amazing service and responsiveness by the team. I have worked with several other ATM companies and none were as upfront or responsive as this one.
Richard GuzInski
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I spent six months looking for an ATM, when I found Prineta they responded immediately to all my questions, the ATM arrived with all software installed, plug and play ready!! When I had questions, Conner, responded with the right answers immediately!!! The machine looks and works GREAT!! 5 stars to Prineta and their staff!!!
Brad Lofland
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Prineta has been a great company to work with. Conner walked me through the purchase of my first ATM and has provided excellent customer service. I look forward to my next ATM purchases and continued processing with this company.
Woody DeBenedictis
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Staff is very responsive and has been very helpful in my first ATM purchase and providing processing for the ATM. I highly recommend using them.
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After about week of research, I settled on four companies worth pursuing. There are definitely more out there. I felt like I could spend weeks looking up different companies so I stopped my search at six and narrowed it down from there. I narrowed my results based on what their website said the services and fees were and then tried to call to gather more information. I was looking to compare the same stats across all the companies. These stats were as follows: how much surcharge fee do I get back, if I'm able to get any of the interchange, how much are they selling the Genmega G2500 for, if there is an online/mobile reporting/accounting service, installation/training service, tech support, how responsive customer service is, contracts. The four companies I settled on were: CORD Financial services, Prineta, ATM Depot, and Kahuna ATM Solutions (the service Cardtronics uses). The reason I am writing about only these four companies and not all six is because of a personal opinion. By this, I mean that the websites of the two other companies had some things on them that made me not want to do business with them. Things like really bad grammar and sketchy reviews that look fake and were written by the same person. I will let others judge them and decide to use them if they so choose so I am not mentioning their names here. This post is only meant to outline the stats mentioned in the first paragraph. After two emails and two calls, CORD never got back to me. After two emails and one call, Kahuna never got back to me. To me, this speaks volumes on what the company's customer service is like and what I can expect of the timeliness in getting problems fixed. If were to have an issue with my ATM or processing, I would hope the company is able to respond quickly. ATM Depot offers 100% surcharge back plus .10-.15 cents back on each transaction. Pricing for the Genmega G2500 is $2,185.00 and includes 8.0 color screen, electronic lock, 1000 note removable cassette, EMV card reader, and delivery. Installation and training is $350. There is a wireless modem option for purchase at $149 plus $10/month for service or lease at $17/month. There is an online and mobile accounting and transaction reporting service offered. It seemed decent and good enough. Tech service and customer service also seemed good and reliable. A big downside for me is the contract they wanted me to sign. After reading the entire contract sent to me, I found that ATM Depot wanted a three year term. I was looking for a company that didn't require any contracts. ATM Depot also requires insurance on each machine. All in all, ATM Depot can be a solid choice. Prineta offers 100% surcharge back. If the ATM operator averages less than 50 transactions per machine per month, then there is a .50c/transaction fee. So basically just make sure your machine is averaging more than 50 transactions per month. Pricing for the Genmega G2500 is $2,199.00 and includes 8.0 color screen, electronic Lock, 1000 note removable cassette, EMV card reader, and delivery. Installation is up to the operator. Prineta has a nationwide network of technicians available to help install and train. I've found the cost of one of these technicians to be between $100-250. You could also hire a handyman to install it for $50-100 and then learn from the included manual or call Prineta for a walk through. The wireless modem option is $225 plus $10/month to purchase or $20/month to lease. They offer a good onine and mobile option for transaction reporting and accounting. They also offer text/email notifications for low cash or error codes. Their customer service is great and responsive. Tech support is free over the phone or they can call a technician for you. Prineta does not require any contracts to be signed. I hope this sheds some light on a couple companies as well as maybe condense some information in one place. I would like to see other companies listed here comparing the same stats I used. A lot of these companies have different services so it could be a good idea to mention extra services at the end of the post just so we can all compare apples to apples and then look at the whipped cream on top.