What to do if an ATM doesn’t dispense your money (but still charges you)?

Did you just use an ATM and when it came time to collect your cash there was nothing was in the cash tray, or not the full amount you requested? You looked at your bank account and the funds were taken out? Don’t panic! You will be able to get reimbursed. Automation has greatly improved our lives and reduced the need to drive to a bank branch and interact with the teller every time you need cash. However, even though automated teller machine technology has came a long way and ATMs performs thousands of transactions flawlessly, every now and then …

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Prineta Partners with Rapper YG and Universal Music Group (UMG)

Prineta recently collaborated with the largest music company in the world, Universal Music Group (UMG) to provide a custom marketing promotion for the popular rapper known as YG. YG recently released a new song “Scared Money” (Featuring J. Cole and Moneybagg Yo) which is now his top song on Spotify. The song has lyrical themes about spending the money you have instead of saving it up. The adage “scared money don’t make money” refers to how one shouldn’t expect to generate a large income unless they’re also willing to be brave when it comes to investing their money. UMG had …

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Prineta Attends The 2022 ATMIA Conference in Orlando

The ATMIA (ATM Industry Association) has an annual US conference and expo every year which is the largest ATM-related event in the world. Prineta is a proud ATMIA member and conference participant. This year the event took place at Loews Sapphire Falls Resort in Orlando, Florida.   An interview with Tanner Morton of Prineta about his experience at the 23rd Annual ATMIA Conference this year in Orlando.    How was the conference this year? It was great! I met with a lot of our partners and technicians from around the country and spoke with the representatives from the major ATM …

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How to Print the Journal on a GenMega ATM

The Journal is an electronic record of all transactions, errors and some programming changes made to the ATM. Depending on the size of each entry, the memory can hold up to 40000 records. Each entry into the journal is indexed with a 5-digit sequence number starting with <00000>. Once the journal memory has reached it’s maximum limit, it will begin to overwrite the oldest entries. From the Operator Function / Main Menu select “Journal” on the left hand side.   There are several ways that you can access the Journal records on your ATM NEW To print all ‘new’ journal …

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Bulk ATM Shipments to Oklahoma Continues As Business Booms

Following the quarantine lockdown Prineta has seen tremendous growth in the state of Oklahoma. Prior to the quarantine, when Prineta gained preferred ATM vendor status for a large organization in Oklahoma we began scheduling regular deliveries of a truck full of ATMs to Oklahoma City. We once again are seeing a tremendous influx of customers needing ATMs for their businesses in Oklahoma. We are now scheduling trips with a truck full of 11 ATMs to Oklahoma City to keep up with the demand. To help out with the service-side we have started working with another ATM technician and expanded our …

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How much electricity does an ATM use?

We recently had a few customers wondering about the power consumption of the ATMs. It seems to be a common thought that the ATM is a “power-hungry” item and that if they have an ATM installed the electrical costs will be somewhat of a financial burden on their business. We reached out to the folks at GenMega to see what they had to say about how much power the typical retail ATM consumes and this was their response: The layman’s answer would be that it uses no more power than a home computer. The energy consumption is fairly low because …

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24-Hour Ice Kiosk Placements and Sales

Prineta has recently partnered with a Florida-based ice vending machine operator. We are now able to place or sell ice vending machines all over the US. These ice machines are most popular in warmer coastal areas of the country as you would imagine, but they are also surprisingly popular in many other Midwestern cities as well and . People often want ice quick and a trip to a convenience store or grocery store is too troublesome. Ice machines are ideal for busy business centers or other high traffic locations, typically near beach areas. Once you put the ice kiosk in …

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GenMega Custom ATM Screen Graphics Install Guide

The purpose of this guide is to provide instructions for loading custom graphics into your ATM using the V05.xx.xx AP software. Up to 8 custom graphic images can be loaded on each ATM and will rotate between each image and the ATM ‘Welcome’ screen, while the ATM is idle. The size of the graphics is dependent on the model of ATM and screen size. The following table gives the resolution (image size) needed for each model ATM. Genmega:  G1900 / G2500 / G2900 / G3500 / GT3000 = 800 x 480 pixels GT5000 / G6000 = 1024 x 768 pixels …

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Employee Spotlight: Amanda Luchento

This month we are highlighting Amanda Luchento. Amanda is our purchasing/processing manager and helps new customers with obtaining their brand new ATMs. She teaches new customers about what documents are needed to buy an ATM. For processing customers she teaches the importance of having a new or refurbished ATM that is EMV capable and how customers should have the master password. Amanda’s background and undergrad is in Communication and she likes to spend her spare time playing video games and catching up with friends. If you are needing a new ATM or processing for your current ATM please contact Amanda …

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New British Red Phone Booth ATM Kiosk

Prineta recently deployed an ATM in an iconic red British phone booth. We’re making ATM usage fun for guests of this hotel or for people passing by on the sidewalk. Using this unique ATM surely brightens the day of those wanting to get some cash. If you’re looking for an ATM placement which requires a custom touch, look no further than Prineta. We are always happy to take your idea and attempt to make it a reality! Prineta is partnered with a kiosk manufacturer to provide custom ATM looks for outdoor locations. Though this British phone box is not a …

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